MyInvestor · Banco & Inversiónv3.129.1

Released August 11, 2026Major

iOS Android

The latest major update triggered a sharp decline in Android ratings from 3.21 to 1.0. Critical failures in the new video verification process prevent users from accessing accounts or completing financial tasks, resulting in a strongly negative impact.

What changed

New featureEnhanced account security and new protection measures
RetentionStreamlined onboarding process and clearer transfer interface
UXImproved document and notification management
UXOptimization of banking products and operational workflows

Reception

25/ 100 impact scoreStrongly Negative

What worked

New feature
no_evidence

What didn't

New feature
backfired
The new video verification mechanism prevents account access and blocks financial operations.

Marlvel takeaways

Roll back the video verification requirement on Android to restore account access and core financial utility.
Investigate the failure rate of the verification flow, as current feedback indicates it prevents users from performing basic operations.

Original release notes

Seguimos mejorando para ti
Más seguridad en tu cuenta y nuevas medidas de protección.
Transferencias más claras y proceso de alta más ágil.
Mejor gestión de documentos y notificaciones.
Optimización de productos y operativa.
Además, más estabilidad y mejor rendimiento de la app.