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MyTelkomsel Basic vs its rivals

Side-by-side comparison against MyTelkomsel Basic's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

MyTelkomsel Basic
This App
AXISNet
Nemesis
MySmartfren
Contender
myXL–Cek Kuota & Beli Paket XL
Contender
LinkAja / LinkAja Syariah
Peer
GoPay: Transfer, Payment, QRIS
Peer
Core Identity
DeveloperPT Telekomunikasi SelularPT XL Axiata TbkPT Smartfren TelecomPT XL Axiata TbkPT. FINTEK KARYA NUSANTARAPT. GOTO GOJEK TOKOPEDIA TBK
CategoryLifestyleUtilitiesUtilitiesUtilitiesFinanceFinance
PlatformAndroid, iOSiOS, AndroidiOSiOSiOSiOS, Android
Store Metrics
Rating5.0 / 54.7 / 54.7 / 54.3 / 53.1 / 54.7 / 5
Ratings Count21,022289957194441
PriceFreeFreeFreeFreeFreeFree
Release DateJun 19, 2024Feb 17, 2012Mar 10, 2017Aug 15, 2013Apr 24, 2015Jul 24, 2023
Last UpdatedSep 30, 2025Apr 6, 2026Apr 24, 2026May 3, 2026Apr 14, 2026Mar 11, 2026
Sentiment & Reviews
Sentimentterribleterrible----
Score20/10015/100----
Praises
  • Lightweight application footprint allows for efficient storage usage on budget mobile devices
  • Legacy users appreciate the historical utility of the application for managing account balances
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Complaints
  • Persistent connection errors prevent successful login and transaction completion post-update
  • System instability and maintenance windows following the latest update prevent users from purchasing data
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Requests
  • Integrated customer support and ticketing features for resolving service disruptions
  • Implementation of a dark mode interface to improve visual comfort during late night usage
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Strategic Intel
Strengths
  • Lightweight architecture reduces friction on low-end hardware
  • Multi-service account linking centralizes diverse Telkomsel product portfolios
  • Gamified retention loops via Alifetime loyalty program
  • Granular data control via Lock Button
  • Residual balance capture via Pulsa-to-Quota conversion
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Weaknesses
  • Persistent connection-lost errors post-update
  • Absence of in-app ticketing for customer support
  • High frequency of force-close events
  • 0.5★ Android-iOS rating gap
  • High-frequency maintenance complaints
  • Automated support failure rate
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Pricingfreefreemiumfreefreefreefree
Momentum-MaintenanceIntenseIntenseIntense-
Update Cadence-2 versions, ~2d avg5 versions5 versions5 versions-

Compare MyTelkomsel Basic head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by MyTelkomsel Basic, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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