myTNB user reviews, decoded
High confidence · 72 reviews analyzed · Based on 72 reviews. Signal may be noisy.
Upset
Recent user voice shows an upset sentiment. Users appreciate the user interface provides a simple and clean experience for managing utility account information, but report the latest update renders the application incompatible with older mobile devices, forcing unnecessary hardware upgrades.
Rating: 2.8
Reviews: 72
Confidence: high
The latest update failed to resolve core stability issues and introduced widespread device incompatibility, causing a sharp increase in negative sentiment compared to previous builds.
How did the latest release land?
Overall
2.9/ 5
★★★★★
(43.7K)Current version
2.8/ 5
-0.2 vs overall
★★★★★
(61)Main signal post-update: the latest update renders the application incompatible with older mobile devices, forcing unnecessary hardware upgrades.
Review themes
Praise
What users love
- The user interface provides a simple and clean experience for managing utility account information
Complaint
Common complaints
- The latest update renders the application incompatible with older mobile devices, forcing unnecessary hardware upgrades
Request
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 72 reviews. Updated regularly.