The National card application is a government utility for scheduling Ministry of Interior appointments on iOS and Android.
Product velocity
Dormant
Daily rank 🇺🇸
—
Utilities
Sentiment
2.5
3k reviews
Nemesis
Fragmented field
The App DNA
What makes this app unique?
It removes the need for physical presence during the initial scheduling phase, though technical failures currently negate this benefit.
For Iraqi citizens requiring official government services and National Card issuance appointments.
Key features
Centralized scheduling system for Ministry of Interior services.
Locates nearby government departments based on user location.
How much does it cost?
The app operates as a free government utility with no in-app purchases.
Velocity
Dormant developmentopaqueShow more...
Development has ceased, with no new feature builds or updates released in over a year. The last recorded activity occurred 393 days ago, placing the app in a state of total stagnation. There is no evidence of ongoing maintenance or operational support for the platform.
Who built it?
Moiiq
4 apps tracked · Utilities
عين العراق AynIQ
الجواز العراقي
MOI AuthenticatorUser Sentiment
What do users think recently?
Recent user voice shows an upset sentiment. On the flip side, users report the authentication process fails to deliver verification codes, preventing account registration and login access.
How are ratings & reviews evolving?
What users say, by theme
- Users report the authentication process fails to deliver verification codes, preventing account registration and login access
97 of 99 recent reviews analyzed · high confidence · Upset overall
Read the full review analysisUnlock 2 more frustration themes and 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for البطاقة الوطنية
How's the Utilities market?
The app holds a #96 Free rank in its category, yet a 2.4-star rating across 3,440 total platform ratings signals deep dissatisfaction with its core utility. The gap between its mandate as a centralized portal and its current inability to process basic logins prevents it from capturing the intended user base.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for البطاقة الوطنية
Where is it heading?
The application is in a state of critical technical decline, with no evidence of a functional booking path for the average user. Unless the developer addresses the authentication and environment-flagging errors, the app will continue to serve as a primary source of friction for citizens attempting to access Ministry of Interior services.
- Persistent authentication failures prevent account registration, which compounds the frustration of users forced to use the app for government services.
- The lack of a functional fallback mechanism for booking appointments drives users back to in-person queues, effectively nullifying the app's core value proposition.
The SWOT
- Government mandate provides a natural monopoly on appointment scheduling
- Implementing manual verification fallback restores access for blocked users
Next best moves
Ship manual verification fallback because authentication codes fail to arrive → restore registration flow
+ 1 more prioritized moveThe counter-intuitive read
The app's failure is a feature of its monopoly status…
Read the full takeFeature gaps
Manual verification fallback (missing here, standard in government portals) +1
Since the last report: Critical booking interface failures have emerged as a primary complaint, compounding existing authentication and security-flag issues. The application remains in a state of total stagnation with no development activity for over 393 days.
Bottom line
Restoring basic authentication and booking functionality is the only path to utility, as the current technical state forces users to abandon the digital channel entirely.
Unlock 3 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is the app safe to use for government services?
How does this app compare to in-person booking?
What should I do if I cannot receive a verification code?
Are there alternatives to this app for National Card appointments?
Sources
Report last updated