Neighborly vs its rivals

Side-by-side comparison against Neighborly's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

Neighborly
This App
STARNow
Contender
Core Identity
DeveloperAjantaLLCGreyhound Lines IncHOTEL101 GLOBALVisit Widget LLCVisit Widget LLCSpare Labs Inc.Go Travel Un LimitedArcadia Labs Inc.Yard VentureViajesparati.SL
CategoryBusinessTravelTravel & LocalTravel & LocalTravel & LocalTravelTravelTravelTravelTravel
PlatformAndroid, iOSAndroid, iOSAndroid, iOSAndroid, iOSAndroidiOS, AndroidiOSiOS, AndroidiOSiOS
Store Metrics
Rating5.0 / 54.8 / 54.4 / 54.8 / 54.6 / 54.5 / 54.7 / 54.8 / 54.7 / 54.8 / 5
Ratings Count1217,7066949944109279,1983,79276
PriceFreeFreeFreeFreeFreeFreeFreeFreeFreeFree
Release DateNov 17, 2025Oct 28, 2014Dec 6, 2022Aug 29, 2025Nov 12, 2020Nov 12, 2019Dec 13, 2018Feb 22, 2025Feb 18, 2022Aug 31, 2011
Last UpdatedMay 3, 2026Apr 13, 2026May 12, 2026Jan 27, 2026Apr 30, 2026Mar 18, 2026Dec 16, 2018Apr 27, 2026Apr 21, 2026May 4, 2026
Sentiment & Reviews
Sentiment-negative-excellent---terribleterrible-
Score-25/100-90/100---25/10015/100-
Praises-
  • Simplified booking process allows travelers to secure tickets quickly for city to city transit
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  • Local event discovery features help users identify live music and community gatherings in the area
  • Direct integration with navigation services simplifies travel planning for walking and driving routes
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  • The application provides a straightforward and easy to use interface for finding travel deals
  • Occasional flight deals provide genuine value for travelers with high schedule flexibility
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Complaints-
  • Inconsistent refund policies and voucher systems frustrate passengers following trip cancellations or booking errors
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  • Predatory subscription practices include charging users immediately despite signing up for a free trial
  • The mandatory and lengthy intake questionnaire creates significant friction before users can view any deals
  • Aggressive subscription billing and opaque cancellation processes frustrate users seeking to exit the service
  • Discrepancies between advertised flight prices and actual booking costs create a bait and switch perception
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Requests-
  • Improved accessibility features for blind passengers to navigate booking time constraints without losing fares
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  • Users request more granular filtering options to specify preferred travel dates and destination regions
  • Transparent pricing models that reflect final booking costs without hidden third party surcharges
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Strategic Intel
Strengths
  • Mandatory background checks establish high-trust safety moat
  • QR-based tribe onboarding builds closed-loop ride communities
  • Integrated FlixBus inventory expands route density
  • Digital QR ticketing reduces station-side friction
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  • Hyper-local content curation provides deeper destination-specific utility than global guides
  • Physical-to-digital bridge via kiosks justifies B2B subscription revenue
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  • AI-powered dispatching minimizes wait times for local riders
  • B2B SaaS model ensures long-term agency funding
  • Voice-booking capability increases accessibility for non-digital natives
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  • Alert-first simplicity reduces cognitive load for budget-focused users
  • High-intent airport tracking increases long-term session frequency
  • AI Deal Score establishes category authority
  • 24/7 automated scanning drives viral acquisition
  • Subscription-gated Elite Deals create conversion paths
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Weaknesses
  • 3.74 Android rating indicates stability friction
  • Manual QR onboarding creates high user-acquisition friction
  • No monetization strategy limits long-term sustainability
  • Inconsistent refund policies drive high churn
  • Poor vehicle maintenance impacts long-distance comfort
  • Unreliable support channels during transit disruptions
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  • Manual itinerary entry creates high cognitive load for users
  • Lacks offline map access for areas with limited connectivity
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  • Limited geographic service zones restrict user growth
  • No multi-modal integration for regional travel
  • Reliance on single-agency dispatch limits network effects
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  • High refund surge due to trial-billing friction
  • Mandatory intake survey creates significant new-user drop-off
  • 0.7★ sentiment gap on billing transparency
  • High-frequency complaints regarding hidden baggage fees
  • Technical search failures post-onboarding
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Pricingfreefreefreefreefreefreefreefreemiumsubscriptionfree
MomentumMaintenanceIntense---Maintenance-MaintenanceIntense-
Update Cadence2 versions, ~4d avg5 versions---2 versions, ~2d avg-5 versions, ~7d avg5 versions-

Compare Neighborly head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Neighborly, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0