Neoness
Neoness is a hybrid fitness app for French club members that provides digital membership management, group training bookings, and on-demand video workouts on iOS and Android.
The App DNA
What makes this app unique?
The app removes the need for physical membership badges by enabling club entry via Apple Wallet, though technical failures in the latest release currently create a barrier to entry for paying members.
For Fitness enthusiasts in France seeking a hybrid training experience between physical club access and digital home workouts.
What does it look like?
Key features
Digital access badge integrated with Apple Wallet for club entry via iPhone or Apple Watch.
Access to over 500 fitness video courses for home or remote training.
In-app booking system for group fitness classes across the club network.
How much does it cost?
Subscription model anchored by long-term commitment tiers ranging from 6 to 56 weeks.
Velocity
Dormant developmentperformanceShow more...
Development has ceased, with the last update occurring 368 days ago. The app currently sits in a zombie state, as no new features, performance improvements, or live operations content have been deployed in over a year. The release history consists solely of minor bug fixes and performance patches from the final active period, indicating a complete halt in product evolution.
Who built it?
User Sentiment
What do users think recently?
Fresh user feedback skews upset. Users find the core gym equipment and facility offerings provide value for their fitness goals.
How are ratings & reviews evolving?
What users say, by theme
- Users find the core gym equipment and facility offerings provide value for their fitness goals
- Frequent application crashes during login or account creation prevent users from accessing their gym pass
21 of 21 recent reviews analyzed · moderate confidence · Upset overall
Read the full review analysisUnlock 2 more frustration themes and 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Neoness
How's the Health & Fitness market?
Neoness holds a niche position in the French fitness market, currently ranking #74 Free in the local Health & Fitness category. The reliance on a single-platform entry mechanism (NFC) creates a significant UX gap compared to competitors that support legacy QR-code access.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for Neoness
Where is it heading?
The outlook for Neoness is negative due to the ongoing technical failures in the latest release. Unless the developer restores flexible entry methods, the app will continue to frustrate members and drive them toward competitors with more reliable access systems.
- Persistent login crashes prevent members from accessing clubs, which directly erodes the value of the subscription and increases churn risk.
- The removal of legacy QR-code entry forces a restrictive workflow that alienates users with older devices, further depressing sentiment.
The SWOT
- Apple Wallet integration simplifies the daily gym-going habit
- Reintroducing QR-code entry supports devices lacking NFC capabilities
Next best moves
Reintroduce QR-code entry because it is the top-requested feature to resolve NFC-incompatibility complaints → reduce access-related churn
+ 1 more prioritized moveThe counter-intuitive read
The move to digital-only entry was intended to modernize the club experience…
Read the full takeFeature gaps
QR-code entry (requested by users to support non-NFC devices)
Bottom line
Neoness must prioritize restoring reliable club entry, as the current digital-only workflow is actively blocking paying members from the facilities they pay to access. Resolving these authentication failures is the only way to stabilize the declining user sentiment.
Unlock 1 critical friction, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeSources
- [1] App Store listing
Report last updated