High confidence · Latest 100 of 1.6K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate content quality & convenience and ease of navigation, but report app stability and crashes and subscription and delivery issues.
Rating: 4.6
Reviews: 1.6K
Confidence: high
How did the latest release land?
Overall
4.6/ 5
★★★★★★
(1.6K)Current version
4.6/ 5
0.0 vs overall
★★★★★★
(1.6K)Main signal post-update: content Quality & Convenience.
Review themes
Praise
What users love
- Content Quality & Convenience
- “I don’t know what I’d do if I didn’t have the day to read with my morning coffee every morning.”
- “It’s an exact replica of the paper edition, but I appreciate that it is protecting our forests, and it’s so convenient.”
- Ease of Navigation
- “It is intuitive and easy to read.”
- “Navigation is a breeze.”
Complaint
Common complaints
- App Stability and Crashes
- “Crashes upon opening with iPadOS 15.”
- “I have had to reinstall to get it to work for any length of time.”
- Subscription and Delivery Issues
- “I try to upload a current issue and it says I can’t because I have to update my subscription, which is not the case.”
- “The 10 issue free trial doesn't mean you get to download 10 issues.”