NEXO Pago Móvilv2.2.63
Released November 25, 2025Major
iOS Android
The latest major update resulted in a 0.84 star decline in the overall rating, with iOS performance dropping by 1.4 stars. Mandatory security features, specifically device linking and dynamic keys, triggered critical login failures and white screen errors. The update is classified as negative due to these significant access barriers.
What changed
- New featureNew device linking feature to restrict account access to a specific frequent-use mobile device
- UXImplementation of biometric authentication (Fingerprint or Face ID) for login and transactions
- New featureIntegration of dynamic keys as a mandatory authentication mechanism for operations
Reception
32/ 100 impact scoreNegative
What worked
UX
Users noted general usability improvements in the latest update, though these are overshadowed by critical login failures.
What didn't
New feature
backfiredMandatory device linking and dynamic keys triggered widespread login failures and app instability on iOS.
Platform
backfiredBiometric authentication implementation resulted in white screen errors during bank selection.
Marlvel takeaways
- Address the white screen errors occurring during bank selection to restore basic transaction flow.
- Investigate the device linking logic on iOS to resolve the login failures reported post-update.
- Evaluate the necessity of mandatory dynamic keys given the high frequency of user complaints regarding access barriers.
Original release notes
Exterior NEXO pago móvil evoluciona para brindarte máxima seguridad y control en tus transacciones. Vincula tu dispositivo móvil como equipo de uso frecuente y disfruta de una experiencia blindada: solo podrás ingresar desde tu dispositivo vinculado con tu usuario y clave, o, con autenticación biométrica (huella o Face ID). Cada operación está respaldada por mecanismos de autenticación (clave dinámica y biometría) que garantizan tu tranquilidad