High confidence · Latest 75 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate remote work connectivity allows team members to reach office colleagues from any location, but report incoming calls fail to ring or drop immediately after the latest update and inability to block spam calls effectively disrupts daily business operations and productivity.

Rating: 4.1

Reviews: 99

Confidence: high

How did the latest release land?

Overall
4.1/ 5
(10.3K)
Current version
4.1/ 5
+0.0 vs overall
(6.8K)
Main signal post-update: remote work connectivity allows team members to reach office colleagues from any location.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Remote work connectivity allows team members to reach office colleagues from any location
    • Users appreciate the ability to maintain contact with office staff while working remotely
    • The app provides a convenient way to stay connected to business communications
Complaint

Common complaints

  • Incoming calls fail to ring or drop immediately after the latest update
    • Users report that the app does not notify them of incoming calls or drops them instantly
    • Reliability issues persist across both cellular and Wi-Fi connections post-update
  • Inability to block spam calls effectively disrupts daily business operations and productivity
    • Users state that spam calls bypass blocking settings and continue to ring through
    • The lack of functional spam filtering forces users to manually manage high volumes of unwanted calls
Request

Most requested

  • Granular notification controls to distinguish between personal and business incoming calls
    • Users request distinct ringtones to identify business calls versus personal calls
    • Users want the ability to silence business calls during off-hours without muting their entire device

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by NextivaONE, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0