High confidence · 53 reviews analyzed · Based on 53 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate core fleet tracking and payroll management features provide value for business owners, but report frequent login failures and session persistence issues prevent access to essential management tools and system latency and slow refresh rates make real-time vehicle tracking unreliable for dispatchers.
Rating: 2.7
Reviews: 53
Confidence: high
How did the latest release land?
Overall
3.2/ 5
★★★★★
(95)Current version
4.5/ 5
+1.3 vs overall
★★★★★★
(25)Main signal post-update: core fleet tracking and payroll management features provide value for business owners.
Review themes
Praise
What users love
- Core fleet tracking and payroll management features provide value for business owners
- “Users appreciate the ability to monitor drive time and job duration”
- “Some managers find the workflow integration helpful for daily operations”
Complaint
Common complaints
- Frequent login failures and session persistence issues prevent access to essential management tools
- “Users report being unable to log in or out of the application”
- “Multiple accounts of the app failing to accept valid credentials”
- System latency and slow refresh rates make real-time vehicle tracking unreliable for dispatchers
- “Location data often lags by hours or fails to update entirely”
- “Users describe the interface as sluggish and unresponsive during critical dispatch tasks”
- Inconsistent clock-in and clock-out functionality causes significant payroll and time-tracking errors
- “Employees struggle to record hours accurately due to app errors”
- “The inability to retroactively correct time entries leads to lost hours”
Request
Most requested
- Improved time-card management features allowing users to scroll back through previous work weeks
- “Users request the ability to review and edit past time entries for payroll accuracy”