NJ TRANSIT Mobile Appv2026.2.1 / 2026.2.1.1A

Released June 18, 2026Major

iOS Android

The major update delivered a nominal rating increase of +0.38 stars on iOS, though this metric is highly unreliable due to an extremely small pre-update baseline of two reviews. User sentiment is strongly negative, driven by critical regressions including account lockouts, background battery drain, and transactional failures. The net verdict is strongly negative because the release introduced severe stability issues that prevent successful ticket purchasing and account access.

What changed

ContentWorld Cup specific updates for Trip Planner, schedules, and departures
UXImproved visibility of Arrive By and Depart At modes in Trip Planner
UXDisplay of scheduled times alongside real-time status in Departure Times
New featureAdded service status indicators for cancelled Bus and Light Rail stops
UXEnabled clickable links within FAQs and service notices
PerformanceFixed issues with Apple Pay checkout and bus vehicle number display
PerformanceGeneral stability improvements

Reception

28/ 100 impact scoreStrongly Negative

What didn't

Performance
backfired
Users report severe functional regressions post-update, including background battery drain, account lockouts, and credit card charges without ticket delivery.
Content
no evidence
There is no user feedback regarding the World Cup specific updates or schedule changes.
UX
no evidence
No user feedback was recorded regarding the trip planner visibility changes or scheduled time displays.
New feature
no evidence
The service status indicators for cancelled stops received no mentions in user reviews.

Marlvel takeaways

Resolve the critical payment processing failure where users report credit card charges occurring without ticket delivery to the app.
Fix the authentication system to address widespread account lockouts and password reset failures preventing user logins.
Investigate and resolve background battery drain and slow loading times introduced in the latest release.

Original release notes

• World Cup Related Updates for Trip Planner, schedules, and departures
• Trip Planner - Arrive By and Depart At modes now clearly displayed
• Departure Times - Scheduled times now visible alongside real-time status
• Cancelled Stops - Bus and Light Rail now show when a stop is not in service
• Tappable Links - Clickable links now available in FAQs and service notices
• Bug Fixes - Apple Pay checkout, bus vehicle number display, and general stability improvements