MijnKPN

MijnKPN

By KPN

MijnKPN is a self-service management tool for KPN customers to oversee their telecommunications subscriptions and hardware. The app facilitates order tracking, technical installation support, and account customization, while providing a loyalty program called 'Voor Jou' for discounts and extras.

Overview · Full Intel report in progress

The App DNA

What makes this app unique?

For Existing and new KPN telecommunications customers seeking to manage their services and hardware independently.

What does it look like?

Key features

Subscription Managementstandard

Allows users to adjust subscription details, including internet speed, data bundles, and television channel packages.

Installation Supportstandard

Provides personal guidance for setting up KPN equipment and managing WiFi connectivity.

Data Sharingstandard

Enables users to share mobile data (MBs) with housemates on a one-time or recurring monthly basis.

Customer Support Integrationstandard

Offers self-service troubleshooting tools and the ability to schedule direct call appointments for assistance.

Voor Jou Loyalty Programstandard

Aggregates exclusive deals, football tickets, and discounts on local attractions within the app.

How much does it cost?

free

Velocity

Intense developmentShow more...

5 versions in history. Development pace: intense.

See all version history

Who built it?

KPN

3 apps tracked · Tools

KPN Veilig VirusscannerKPN Veilig VirusscannerMijnGesprekMijnGesprek
Explore the full publisher profile

User Sentiment

What do users think recently?

How are ratings & reviews evolving?

May 18: 2 reviews (0 positive · 1 neutral · 1 negative)May 25: 1 reviews (1 positive · 0 neutral · 0 negative)Jun 1: 3 reviews (1 positive · 1 neutral · 1 negative)Jun 8: 4 reviews (1 positive · 1 neutral · 2 negative)Jun 15: 4 reviews (0 positive · 0 neutral · 4 negative)Jun 22: 2 reviews (1 positive · 0 neutral · 1 negative)Jun 29: 5 reviews (1 positive · 0 neutral · 4 negative)Jul 6: 2 reviews (1 positive · 1 neutral · 0 negative)Jul 13: 5 reviews (1 positive · 1 neutral · 3 negative)Jul 20: 7 reviews (3 positive · 0 neutral · 4 negative)7Jul 27: 3 reviews (1 positive · 0 neutral · 2 negative)Aug 3: 6 reviews (2 positive · 0 neutral · 4 negative)Aug 10: 4 reviews (2 positive · 0 neutral · 2 negative)May 18Aug 10
Positive Neutral Negative
3.3

Weekly average review rating

App Store
4.34 · 75k
Google Play
4.10 · 46k

Not enough recent reviews to extract reliable themes yet.

Read the full review analysis

Competition

Competitive landscape for MijnKPN

How's the Tools market?

The rivals identified

Bouygues Telecom
Bouygues Telecomactive nemesis

By Bouygues Telecom

Both applications function as the primary digital interface for telecommunications subscribers to manage accounts, hardware, and billing, creating direct competition for user attention and support engagement.

  • Bouygues integrates Bbox WiFi management tools, providing a specific utility for fixed-line customers.
  • Bouygues provides technician geolocation, allowing users to track service appointments in real time.
MijnKPN vs Bouygues Telecom

Unlock the head-to-head verdict: where this rival wins, and where it loses.

Access the full report for free

The Analyst's Read

Key takeaways for MijnKPN

Where is it heading?

Bottom line

While the app offers comprehensive account and service management, user feedback highlights significant demand for multi-language support and improved login stability.

Report last updated

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with automated quality gates, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by MijnKPN, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Cite this report

Marlvel.ai. “MijnKPN Intelligence Report.” Updated May 19, 2026. https://marlvel.ai/apps/nl-kpn-mijn

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