MijnKPN
By KPN
MijnKPN is a self-service management tool for KPN customers to oversee their telecommunications subscriptions and hardware. The app facilitates order tracking, technical installation support, and account customization, while providing a loyalty program called 'Voor Jou' for discounts and extras.
Overview · Full Intel report in progress
The App DNA
What makes this app unique?
For Existing and new KPN telecommunications customers seeking to manage their services and hardware independently.
What does it look like?
Key features
Allows users to adjust subscription details, including internet speed, data bundles, and television channel packages.
Provides personal guidance for setting up KPN equipment and managing WiFi connectivity.
Enables users to share mobile data (MBs) with housemates on a one-time or recurring monthly basis.
Offers self-service troubleshooting tools and the ability to schedule direct call appointments for assistance.
Aggregates exclusive deals, football tickets, and discounts on local attractions within the app.
How much does it cost?
Velocity
Intense developmentShow more...
5 versions in history. Development pace: intense.
Who built it?
User Sentiment
What do users think recently?
How are ratings & reviews evolving?
Weekly average review rating
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for MijnKPN
How's the Tools market?
The rivals identified
By O2 UK
Both applications function as the primary digital interface for telecommunications subscribers to manage billing, data usage, and service upgrades. They compete for the same user base by centralizing account control and loyalty rewards within a single mobile environment.
- My O2 integrates Airtime Rewards for external discounts, while MijnKPN relies on the internal Voor Jou loyalty program.
- My O2 provides direct access to O2 WiFi hotspots, a utility not present in the MijnKPN feature set.
- My O2 supports Pay As You Go top-ups and Bolt On additions, expanding functionality beyond standard subscription management.
KPN PrepaidContender
Minha InternetContender
MyFastwebContender
Bouygues TelecomContender
My IDOOMContenderUnlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for MijnKPN
Where is it heading?
Bottom line
While the app offers comprehensive account and service management, user feedback highlights significant demand for multi-language support and improved login stability.
Report last updated