High confidence · Latest 100 of 162 total reviews analyzed · Based on 162 reviews. Signal may be noisy.
Excited
Recent user voice shows a excited sentiment. Users appreciate value and pricing and ease of returns, but report login and authentication and quality control.
Rating: 4.9
Reviews: 162
Confidence: high
How did the latest release land?
Overall
4.9/ 5
★★★★★
(713K)Current version
4.9/ 5
+0.0 vs overall
★★★★★
(697.3K)Main signal post-update: value and Pricing.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Value and Pricing
- “Best prices on Brands otherwise out of my reach.”
- “Designer clothes and shoes at a great price.”
- Ease of Returns
- “the secret sauce is in the easy returns!”
- “Returns are a breeze.”
Complaint
Common complaints
- Login and Authentication
- “the app keeps logging me out... it only allows me to make a new account, not sign in”
- “Cannot log into app and have to use browser.”
- Quality Control
- “found a magnetic security tag still attached to the bottom of the dress.”
- “one white dress with a huge gray stain across the front.”