On The Run STL Washv2.1.0

Released September 29, 2025Major

Android

The latest major update introduced new login features and simplified registration, yet failed to address critical authentication and account access issues. While the average rating shifted from 1.0 to 1.8, the small sample size and persistent reports of missing car wash credits indicate a negative user experience. The update currently fails to stabilize the core service functionality.

What changed

New featureAdded 'Remember Me' option to stay signed in for 30 days
New featureIncreased OTP code length to 6 digits for enhanced security
New featureAdded option to log in with or create a password
UXSimplified registration by making address, state, and city fields optional
PerformanceFixed bugs and implemented stability improvements

Reception

38/ 100 impact scoreNegative

What worked

UX
Users report the simplified registration process improves the interface experience.

What didn't

New feature
backfired
Authentication failures persist as OTP codes fail to arrive before session timeouts, rendering the new login features ineffective.
Performance
backfired
Users report an inability to access purchased car wash credits following the update.

Marlvel takeaways

Prioritize resolving OTP delivery latency to prevent session timeouts during the login process.
Investigate the data migration or retrieval logic for user car wash credits to restore access for existing accounts.
Monitor the impact of the new 6-digit OTP requirement on successful login rates compared to the previous authentication flow.

Original release notes

This update makes logging in easier and more secure. You can now use the new “Remember Me” option to stay signed in for up to 30 days. OTP codes are now 6 digits for stronger protection. If you prefer, you can log in with a password or create one at any time. We’ve also simplified sign-up: address, state, and city are now optional fields for faster registration. As always, we’ve fixed some bugs and made stability improvements to keep everything running smoothly.