Report updated Apr 17, 2026
Onsite by Webex Events (Socio)
For professional event organizers, corporate planners, and associations managing complex in-person, virtual, or hybrid events.
Onsite by Webex Events (Socio) is an established business app that is free with in-app purchases. With a 4.4/5 rating from 30.3K reviews, it shows polarized user reception. Users particularly appreciate ease of use, though device compatibility remains a common concern.
What is Onsite by Webex Events (Socio)?
Current Momentum
v2.2
• Rich text in Whiteboards • Copy/share phone number • Toggle call notifications • Translate messages • New look for messages with images • Skip forward or backward by 10 seconds in meeting recordings • Prevent hosts from leaving the meeting without ending it See complete release notes: https://help.webex.com/en-us/mqkve8/Cisco-Webex-Teams-Release-Notes We want to hear from you! Join the conversation in our community: https://community.cisco.com/t5/webex-user-community/ct-p/webex-user
What makes this app unique?
What Does It Look Like?
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What Are The Key Features?
Allows attendees to scan a QR code for instant confirmation and badge printing, eliminating lines.
Customizable badge creation with conditional rules for different ticket types, sponsors, or VIPs.
Tracks session attendance, limits capacity, and manages access control with real-time metrics.
Provides end-to-end hardware solutions including iPads, stands, printers, and routers for events.
Seamlessly syncs with Webex Events Registration or supports direct third-party list uploads.
How much does it cost?
- Free app download for event management
- Paid Professional Services and hardware rental kits available for comprehensive support
The app acts as a utility for a broader B2B SaaS ecosystem; monetization is driven by hardware rentals, professional services, and the overarching Webex Events platform subscription.
Who Built It?
Socio Labs
Providing enterprise-grade event management and attendee engagement tools. Streamlining logistics for complex in-person and hybrid conferences.
Portfolio
5
Apps
What other apps does Socio Labs make?
Explore the full Socio Labs report
Portfolio breakdown, audience, momentum, and every app published by Socio Labs.
What do users think recently?
High confidence · Latest 100 of 30.1K total reviews analyzed
How did the latest release land?
What is the recent mood?
Recent user voice shows a mixed sentiment. Users appreciate ease of use and collaboration utility, but report device compatibility and app stability.
What Users Love
What Frustrates Users
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for Onsite by Webex Events (Socio)?
How's The Business Market?
How does it evolve in the Business market?
Rank progression
1 active ranking tracked — 30-day window
The rivals identified
The outtake for Onsite by Webex Events (Socio)
Strengths to defend, gaps to attack
Core Strengths
- Cisco/Webex enterprise backing and reliability
- Unique hardware rental integration model
- Highly customizable no-code badge designer
- Seamless data sync within the Webex ecosystem
Critical Frictions
- Significant Android device compatibility gaps
- Recent stability regressions in core functionality
- High dependency on parent platform subscription
Growth Levers
- Expand Android support to capture mid-market users
- AI-driven attendee flow and traffic analytics
- Enhanced offline-first capabilities for poor venue Wi-Fi
Market Threats
- Market dominance of Cvent OnArrival
- Agile new entrants like Goldcast moving into onsite
- Brand damage from persistent app stability issues
Key Takeaways
Onsite by Webex Events (Socio) is an established business app that is free with in-app purchases. With a 4.4/5 rating from 30.3K reviews, it shows polarized user reception. Users particularly appreciate ease of use, though device compatibility remains a common concern.
Where Is It Heading?
Trend analysis
Available very soon