High confidence · Latest 100 of 76K total reviews analyzed
Thrilled
Recent user voice shows a thrilled sentiment. Users appreciate transaction speed & reliability and ease of use, but report high loan interest and feature regression.
Rating: 4.5
Reviews: 76K
Confidence: high
How did the latest release land?
Overall
4.5/ 5
★★★★★★
(76K)Current version
4.5/ 5
0.0 vs overall
★★★★★★
(76K)Main signal post-update: transaction Speed & Reliability.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Transaction Speed & Reliability
- “Very fast and reliable”
- “Best banking app . No servers delay or service issues”
- Ease of Use
- “Very nice to use, it makes transactions very seamless.”
- “Very flexible and accessible”
Complaint
Common complaints
- High Loan Interest
- “The app is fast and good but the loan Interest is too much. I borrowed 15k and was told to pay back 20,955.”
- Feature Regression
- “You guys removed where I can select time if I want to set my target”