OpenTable user reviews, decoded
High confidence · Latest 120 of 949 total reviews analyzed
Thrilled
Recent user voice shows a thrilled sentiment. Users appreciate simplified reservation booking flow saves time for users managing busy schedules, but report manual credit card entry requirements create friction during the booking process.
Rating: 4.9
Reviews: 949
Confidence: high
How did the latest release land?
Overall
4.9/ 5
★★★★★
(5.6M)Current version
4.9/ 5
+0.0 vs overall
★★★★★
(5.4M)Main signal post-update: simplified reservation booking flow saves time for users managing busy schedules.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Review sentiment over time
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
Praise
What users love
- Simplified reservation booking flow saves time for users managing busy schedules
Complaint
Common complaints
- Manual credit card entry requirements create friction during the booking process
Request
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 949 reviews. Updated regularly.