Low confidence · Latest 62 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate reliable booking portal for flights and hotels provides consistent value for long-term users, but report app instability and freezing during navigation prevent users from completing booking transactions and opaque pricing discrepancies between initial search results and final checkout screens.

Rating: 4.8

Reviews: 99

Confidence: low

How did the latest release land?

Overall
4.8/ 5
(522.6K)
Current version
4.8/ 5
+0.0 vs overall
(455.5K)
Main signal post-update: reliable booking portal for flights and hotels provides consistent value for long-term users.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Rating over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Releases:MajorMinorPatch5 releases in range

Review themes

Praise

What users love

  • Reliable booking portal for flights and hotels provides consistent value for long-term users
    • Users frequently mention decade-long usage history for travel planning
    • Competitive pricing and diverse inventory options remain core retention drivers
Complaint

Common complaints

  • App instability and freezing during navigation prevent users from completing booking transactions
    • Multiple reports of the interface locking up and requiring forced restarts
    • Users describe inability to access account features or retrieve existing itineraries
  • Opaque pricing discrepancies between initial search results and final checkout screens
    • Users report prices jumping significantly after selecting a flight or hotel option
    • Frequent error messages appear when attempting to book at the advertised rate

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Orbitz Hotels & Flights, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0