Low confidence · Latest 60 of 103 total reviews analyzed · Based on 103 reviews. Signal may be noisy.
Recent user voice shows a frustrated sentiment. Users appreciate diverse workout programs and trainer variety keep fitness routines fresh and engaging for long-term users, but report subscription cancellation processes are opaque and difficult to navigate, leading to unwanted annual renewal charges and frequent app crashes and freezing during workout sessions disrupt the user experience and prevent progress tracking.
Rating: 4.3
Reviews: 103
Confidence: low
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Diverse workout programs and trainer variety keep fitness routines fresh and engaging for long-term users
- “Users appreciate the wide selection of trainers and varied workout styles available”
- “Long-term subscribers report consistent motivation due to the variety of programs”
Common complaints
- Subscription cancellation processes are opaque and difficult to navigate, leading to unwanted annual renewal charges
- “Users report being charged for annual renewals despite attempting to cancel through the app”
- “Confusion exists regarding the need to cancel separately on the website versus the app store”
- Frequent app crashes and freezing during workout sessions disrupt the user experience and prevent progress tracking
- “Users report the app freezing or crashing upon completing a workout”
- “Data loss occurs when the app fails to save weight inputs or workout progress”
Most requested
- Dark mode interface requested to reduce eye strain for users sensitive to bright light during workouts
- “Users specifically request a dark theme option for better accessibility”