· Benefit from continued improvements to the benefits summary page, onboarding experiences, including improved access to KP Rewards and Premium Billing (all regions).
· View increased personalization on the Benefits and Coverage landing page (Colorado, Georgia, Mid-Atlantic States, Northwest regions).
· Benefit from Get Care Now enhancements (all regions).
· Bug fixes and enhancements

· Benefit from continued improvements to the benefits summary page, onboarding experiences, including improved access to KP Rewards and Premium Billing (all regions).
· View increased personalization on the Benefits and Coverage landing page (Colorado, Georgia, Mid-Atlantic States, Northwest regions).
· Benefit from Get Care Now enhancements (all regions).
· Bug fixes and enhancements

• Members benefit from further improvements to pharmacy, plan and benefits, and signing up for coverage
• Bug fixes and enhancements

Bug Fixes

• Bug Fixes and Enhancements

• Bug Fixes and Enhancements

• Bug Fixes and Enhancements

• Bug Fixes and Enhancements

· My Documents is now easier to use with simpler search, sort, and filter features (all regions)
· Members can now see their dental benefits in SCAL, NCAL, and GA
· Members with in-person appointments and prescriptions prescribed during that visit can save time using a new mobile check-in experience with priority pick up at eligible pharmacy locations (all regions)
· Guided member welcome is shorter and streamlined, making onboarding easier (all regions)
· Bug fixes and enhancements

• Members can easily view a centralized location for prescriptions enrolled in Auto Refill (all regions except KPWA)
• Members now have an improved check-in experience for in-person appointments and new prescriptions prescribed during that visit (all regions)
• Hawaii Point of Service members now have customized information about their health plan options
• Guided member welcome is shorter and streamlined, making onboarding easier
• Bug fixes and enhancements

• Minor Enhancements & Bug Fixes

Members can now:

• Reset their passwords with greater ease (all regions except KPWA)
• View the last paid price on pharmacy auto refill orders (all regions except KPWA)
• Experience improved visibility into accessible clinician locations (CO and HI)
• View FDA medication guidelines for applicable medications in digital pharmacy (all regions)
• New members will have a shortened and improved onboarding experience (all regions)
• Bug fixes and enhancements

• Members aging out of their parent or guardian’s coverage will be notified how to continue their KP coverage under an individual plan.

• Members can now easily retrieve their User ID in only one step.

• NCAL and SCAL members can now ensure audio and camera functionality prior to a video visit.

• Members enrolled in Auto Refill Prescriptions can now view and conveniently change their refill order date.

· Members can now view pharmacy orders out for delivery or delivered in all regions except KPWA.
· Members will encounter an enhanced benefits experience, with the option to view terminated plan benefits, as well as compare plan benefits between active and upcoming plans.
· Bug fixes and enhancements.

Members can now view:
• Updated Terms & Conditions and Privacy Statement

• Members can view more health and wellness offerings, including self-care apps
• Members can access clear information about their remaining deductible
• Members can view prescription orders that are out for delivery, delivered, and estimated delivery timelines in all regions except KPWA
• New members can view enhanced benefits summary in all regions except KPWA
• Traveling members can view their order history and order status for prescriptions across regions
• Bug fixes and enhancements

• Better understand deductible and out-of-pocket limits (all regions)
• View prescription delivery status and timelines (all regions)
• View a consolidated list of prescriptions across regions for traveling members (all regions)
• View and track Family Medical Leave Act requests in Colorado
• Experience improved onboarding for new members with referral requirements for specialty care (all regions)
• Bug fixes and enhancements

• Everyone can now view alerts if there are closures, construction, or changes at a facility
• Members will experience an improved message inbox for caregivers in SCAL, CO, HI, GA, and NW
• Members can select paperless preferences for family members
• KP Plus members can view global benefits tracker to help understand benefits in all regions except KPWA
• Members can now view full prescription order history in all regions except KPWA
• Bug fixes and enhancements

• Bug Fixes

• Bug Fixes

• View payments for vision care in the payment history tracker
• Track spending & view progress toward deductibles with an accumulation tracker in all regions except KPWA
• Experience enhanced digital capabilities for caregivers & notifications with hospital stays in SCAL
In Pharmacy, members can:
• See shipping transparency, including order submitted, in progress, and shipped
• See common & brand names for generic medications in all regions except KPWA
• Bug fixes and enhancements

• Members can “favorite” departments and facilities for easier use
• Caregivers can view Benefit summaries and prescription order status of family members in all regions except KP Washington
• Members experience improved digital onboarding with health & wellness benefits
• Members in S. California can watch an instructional video for Express Check-in
• Members in Hawaii will receive text notifications for lab test results
• Bug fixes and enhancements

• Bug Fixes

• Members can now learn more about their doctors, including intro videos, associated locations, and education
• Improved view of copay and refund transactions in payment history tracker
• Improved prescription refill experience with provider authorizations in all regions except KP Washington
• Benefits summary makes it easier to see progress toward meeting deductible (DHMO, HDHP, PPO and POS plan members) in all regions except KP Washington
• Bug fixes and enhancements

• Bug fixes

• Bug fixes and enhancements