High confidence · Latest 100 of 1.1K total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. but report lack of mobile ordering.
Rating: 1.3
Reviews: 1.1K
Confidence: high
How did the latest release land?
Overall
1.2/ 5
★★★★★
(1.1K)Current version
1.0/ 5
-0.2 vs overall
★★★★★
(1)Main signal post-update: lack of mobile ordering.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Complaint
Common complaints
- Lack of mobile ordering
- “Users report frustration with long wait times compared to competitors.”
Request
Most requested
- Mobile order and pay
- “Frequent requests for order-ahead functionality to reduce wait times.”