High confidence · Latest 100 of 615.5K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate ease of use and food quality, but report login and authentication failures and rewards and promo code issues.
Rating: 4.8
Reviews: 615.5K
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(615.5K)Current version
4.8/ 5
+0.0 vs overall
★★★★★
(550.5K)Main signal post-update: ease of Use.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Ease of Use
- “The app is so easy & the rewards are awesome!”
- “Very user friendly a toddler.”
- “easy to navigate”
- Food Quality
- “Always amazing food for good prices!”
- “The food is consistently flavorful, especially favorites like Orange Chicken.”
Complaint
Common complaints
- Login and Authentication Failures
- “this app and the website never let me log in. it keeps saying I'm blocked from access”
- “Every update means my account is not logged in”
- Rewards and Promo Code Issues
- “The rewards do not work correctly”
- “Very upset that dodgers code didn’t work on 4/11.”