High confidence · Latest 100 of 1.4M total reviews analyzed
Upset
Recent user voice shows a upset sentiment. Users appreciate convenience (when functional), but report account verification failures and financial loss & poor support.
Rating: 4.8
Reviews: 1.4M
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(1.4M)Current version
4.8/ 5
+0.0 vs overall
★★★★★
(1.3M)Main signal post-update: convenience (When Functional).
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Convenience (When Functional)
- “Excellent app, very convenient. I recommend it.”
- “Helps when parking at concerts and out of town parking.”
Complaint
Common complaints
- Account Verification Failures
- “tried to verify my phone number but it always tells me the code is invalid.”
- “Got to the verify telephone number part. Got the code and it just kept spinning/loading.”
- Financial Loss & Poor Support
- “App malfunctioned. I received a citation as a result.”
- “The app issued parking on feb/24th but the parking session was for feb/20th. Myself and several other coworkers got 85$ parking tickets.”