Patient Gateway user reviews, decoded
High confidence · 49 reviews analyzed
Recent user voice shows a mixed sentiment. Users appreciate patients value the ability to view lab results and care notes before their official follow-up appointments and direct messaging with care teams reduces the need for time-consuming phone calls and scheduling delays.
Rating: 4.6
Reviews: 49
Confidence: high
The latest update has not addressed the core complaints regarding provider communication or authentication friction, leaving these issues as active concerns for the user base.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Limited review volume (49 reviews). Sentiment analysis will deepen as more data lands.