High confidence · Latest 79 of 531 total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate versatile document management features provide significant utility for academic and professional workflows and flattening functionality allows users to finalize documents effectively for professional sharing, but report frequent application crashes during search or document opening disrupt core productivity workflows and aggressive transition to subscription models alienates users who previously purchased lifetime access.
Rating: 4.5
Reviews: 531
Confidence: high
How did the latest release land?
Overall
4.5/ 5
★★★★★★
(1.4K)Current version
4.5/ 5
0.0 vs overall
★★★★★★
(1.4K)Main signal post-update: versatile document management features provide significant utility for academic and professional workflows.
Review themes
Praise
What users love
- Versatile document management features provide significant utility for academic and professional workflows
- “Users highlight the ability to organize files into folders and export annotations”
- “Integration with cloud storage services is frequently cited as a core benefit”
- Flattening functionality allows users to finalize documents effectively for professional sharing
- “Users specifically praise the document flattening tool for its reliability”
Complaint
Common complaints
- Frequent application crashes during search or document opening disrupt core productivity workflows
- “Users report consistent crashes when attempting to use the search function”
- “Opening previously accessible documents now triggers unexpected application closure”
- Aggressive transition to subscription models alienates users who previously purchased lifetime access
- “Customers express frustration over losing access to features they previously paid for”
- “The shift to recurring weekly subscription fees is perceived as a predatory monetization tactic”
- Data loss and file corruption incidents occur following updates or document editing sessions
- “Users report losing hours of work due to files failing to save or becoming unreadable”
- “Local document folders have been reported as wiped clean after applying updates”
Request
Most requested
- Support for right to left text direction is required for Arabic and Persian language users
- “Users note the lack of support for right to left languages hinders accessibility”
- Implementation of a dedicated night mode would improve reading comfort during extended study sessions
- “Users request a dark interface option to reduce eye strain”