The major update yielded a negative initial impact, marked by a -0.12 star decline in the weighted average rating. While Android saw a modest recovery of 0.54 stars, the iOS rating dropped by -2.31 stars to a 1.0 star average. User sentiment is weighed down by disappearing trip displays and complaints regarding refund fee deductions, leaving no early evidence of positive loyalty program adoption.

BolBol Extra Is Here with Extra Benefits!
Earn more every time you fly with BolBol Extra! Make your journeys more rewarding and flexible. Reaching Extra status is easy:
• Earn 1 Pin on domestic flights and 2 Pins on international flights.
• Collect 15 Pins to enjoy 2X BolPoints, 50% off baggage and free cancellation.
Update the app now, collect Pins and fly with extra benefits!