High confidence · Latest 100 of 808K total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate instructor quality and content variety, but report social feed update and ui performance & lag.
Rating: 4.9
Reviews: 808K
Confidence: high
How did the latest release land?
Overall
4.9/ 5
★★★★★
(808K)Current version
4.9/ 5
0.0 vs overall
★★★★★
(808K)Main signal post-update: instructor Quality.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Instructor Quality
- “All the instructors are really high quality and everything is so accessible.”
- “World class trainers like Camilla, Ally, amongst others push you to your best self.”
- Content Variety
- “Great variety of classes and the strength classes are all so legit.”
- “So many workouts to choose from. Flexible on my schedule.”
Complaint
Common complaints
- Social Feed Update
- “HATE the new feed... it only shows workouts with achievement badges, it has become completely irrelevant to me.”
- “The differentiator of Peloton was being a community with my friends... You took that away.”
- UI Performance & Lag
- “UI becomes largely unresponsive. Scrolling will pause for many seconds.”
- “App is now slow, crashes. Latest update is NOT performant.”