PeoPayv4.116.4-12187

Released August 20, 2026Redesign

Android

The latest redesign resulted in a 0.21 star rating decline on Android, dropping from 2.91 to 2.7. Technical instability and intrusive promotional overlays overshadowed the intended navigation changes, leading to a strongly negative impact on user sentiment.

What changed

UXReorganized bottom menu replacing profile with offers and applications
UXRelocated profile access to the logout button position
UXMoved logout functionality inside the profile section
New featureAdded a new financial summary widget
RetentionAdded a new educational section about the PeoPay app
UXMaintained access to discounts and loyalty programs via the For You widget

Reception

25/ 100 impact scoreStrongly Negative

What didn't

UX
backfired
The reorganization of the bottom menu and profile access triggered widespread reports of session instability and persistent logout issues.
New feature
no evidence
The financial summary widget failed to generate positive sentiment or offset the decline in user satisfaction.
Retention
no evidence
The addition of an educational section did not mitigate the negative impact of technical regressions and promotional overlays.

How it played out

Retrospective analysisSeptember 16, 2026

The average rating declined by 0.21 stars following the redesign, driven by widespread reports of session instability and intrusive promotional overlays. Users indicate that the new navigation and feature layout introduced technical friction, specifically regarding account verification and persistent logout issues. Momentum is currently weakening as technical regressions overshadow the intended UX improvements.

-0.21 ★

Sentiment shift

New complaints (3)

Frequent session termination and forced logouts disrupt core banking taskshighversion-tied

Technical failures during identity verification prevent new account creationmediumversion-tied

Aggressive promotional pop-ups obstruct navigation and user workflowsmediumversion-tied

Marlvel takeaways

Address the session termination and logout failures immediately, as these technical regressions are the primary drivers of the 0.21 star rating decline.
Review the placement of promotional overlays, which users report are obstructing core banking workflows.
Investigate the identity verification failures preventing new account creation to restore the onboarding funnel.

Original release notes

• Changes in the bottom menu of the app:
	In place of the profile, we have placed access to offers and applications
	We have moved access to the profile to the place of logging out
• On the For You widget, you still have access to bonuses, i.e. discounts and loyalty programs
• Logging out of the app available when you go to your profile
• A new widget with a summary of your finances
• A new educational section about the PeoPay