High confidence · 53 reviews analyzed · Based on 53 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate accessing local news content early in the morning provides a convenient daily habit for readers, but report persistent login loops and authentication failures prevent paid subscribers from accessing their digital newspaper.
Rating: 2.9
Reviews: 53
Confidence: high
How did the latest release land?
Overall
3.6/ 5
★★★★★★
(272)Current version
4.1/ 5
+0.5 vs overall
★★★★★
(216)Main signal post-update: accessing local news content early in the morning provides a convenient daily habit for readers.
Review themes
Praise
What users love
- Accessing local news content early in the morning provides a convenient daily habit for readers
- “Users appreciate the ability to read the paper early in the morning”
- “Some readers find the daily news delivery convenient for their morning routine”
Complaint
Common complaints
- Persistent login loops and authentication failures prevent paid subscribers from accessing their digital newspaper
- “Users report being stuck in an endless loop asking for a subscription they already possess”
- “Subscribers are unable to log in or reset passwords after being forced to switch apps”
Request
Most requested
- Restoration of the scroll feature and improved page navigation for easier reading of editions
- “Users explicitly ask to bring back the scroll feature for page navigation”
- “Readers want a more intuitive index to reach specific pages and past editions”