High confidence · Latest 100 of 176 total reviews analyzed · Based on 176 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate identification accuracy and comprehensive care features, but report deceptive pricing model and cancellation difficulty.
Rating: 4.8
Reviews: 176
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(1.8M)Current version
4.8/ 5
+0.1 vs overall
★★★★★
(1.1M)Main signal post-update: identification Accuracy.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Identification Accuracy
- “Identifies plants and trees in seconds. Just point and shoot.”
- “Exceptional accuracy... recently I’ve noticed an improvement.”
- Comprehensive Care Features
- “Identifying, diagnosing, and solutions are always accurate and helpful.”
- “propagation guidance alone made the subscription worth it.”
Complaint
Common complaints
- Deceptive Pricing Model
- “Why is the word 'free' used when you must add a card to use it??”
- “supposedly free app... within two or three days... my credit card was charged”
- Cancellation Difficulty
- “now I am struggling to cancel my membership.”
- “CANCELING IS ALMOST IMPOSSIBLE”