High confidence · Latest 100 of 1.4M total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate long-term engagement, but report technical bugs and connectivity and in-app purchase and reward issues.
Rating: 4.2
Reviews: 1.4M
Confidence: high
How did the latest release land?
Overall
4.2/ 5
★★★★★
(1.4M)Current version
4.3/ 5
+0.0 vs overall
★★★★★★
(11.4K)Main signal post-update: long-term Engagement.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Long-term Engagement
- “Been a loyal player since 2015 and still play”
- “I have been playing for 12 years! This has been my favorite game”
Complaint
Common complaints
- Technical Bugs and Connectivity
- “I repeatedly get the message 'Please check the internet connection' even while sitting right next to my Wi-Fi router”
- “The game doesn't work properly and the technical support is the worst ever”
- In-App Purchase and Reward Issues
- “I made two purchases and didn't receive them... I want my damn money back”
- “They stole my money and are giving me a hard time with either refunding me or giving me what I purchased”