Plex Touchv2.1.0

Released October 28, 2013Redesign

iOS

The recent redesign resulted in a 2.55-star decline in average ratings on iOS. Users report critical failures in server discovery and remote playback control following the update. The current data indicates a negative impact on core functionality.

What changed

UXUpdated visual design for iOS 7

Reception

30/ 100 impact scoreNegative

What worked

UX
no_evidence
Platform
no_evidence

What didn't

UX
backfired
The redesign introduced critical regressions in server discovery and remote playback control.
Platform
backfired
Visual updates for the current iOS version coincided with a total loss of core connectivity functionality.

Marlvel takeaways

Prioritize a hotfix to restore server discovery and remote playback state management.
Investigate the correlation between the recent visual redesign and the reported loss of connectivity features.

Original release notes

Fresh iOS 7 Design