High confidence · Latest 100 of 1.5K total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate tesco clubcard integration, but report connectivity and session initiation failures.
Rating: 2.5
Reviews: 1.5K
Confidence: high
How did the latest release land?
Overall
2.5/ 5
★★★★★★
(1.5K)Current version
3.0/ 5
+0.5 vs overall
★★★★★
(4)Main signal post-update: tesco Clubcard integration.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Tesco Clubcard integration
- “Users appreciate the ability to collect points while charging at Tesco locations.”
Complaint
Common complaints
- Connectivity and session initiation failures
- “Users report frequent crashes and inability to start charging sessions at public points.”
Request
Most requested
- Improved app stability
- “Users demand a more reliable experience to ensure charging starts correctly.”