Low confidence · Latest 64 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate remote access to door locks and thermostat controls provides convenience during emergency situations, but report unreliable connectivity between the mobile application and home hardware causes frequent lockout incidents and thermostat scheduling and manual temperature adjustments fail to sync or persist across sessions.
Rating: 2.7
Reviews: 99
Confidence: low
How did the latest release land?
Overall
3.1/ 5
★★★★★
(259)Current version
2.7/ 5
-0.4 vs overall
★★★★★★
(131)Main signal post-update: unreliable connectivity between the mobile application and home hardware causes frequent lockout incidents.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Remote access to door locks and thermostat controls provides convenience during emergency situations
- “Users appreciate the ability to unlock doors and adjust temperature when away from home”
- “The app is described as helpful during specific emergency lockout scenarios”
Complaint
Common complaints
- Unreliable connectivity between the mobile application and home hardware causes frequent lockout incidents
- “Users report being locked out of their homes due to app failure”
- “The system frequently displays offline status or fails to execute lock commands”
- Thermostat scheduling and manual temperature adjustments fail to sync or persist across sessions
- “Temperature settings revert to defaults or fail to update after user input”
- “The application shows inconsistent temperature readings compared to the physical device”
- Restrictive property management overrides prevent residents from maintaining personal comfort and security settings
- “Management can override manual thermostat controls and lock settings”
- “Users express frustration over limited control and lack of autonomy in their own homes”
Request
Most requested
- Integration with third party smart home platforms like Google Home for better automation
- “Users explicitly request the ability to link the system with digital assistants”