High confidence · Latest 61 of 102 total reviews analyzed · Based on 102 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate core clinical information access provides helpful patient data for providers in clinical settings, but report frequent application crashes and loading failures prevent access to critical patient medical records.
Rating: 1.7
Reviews: 102
Confidence: high
How did the latest release land?
Overall
2.0/ 5
★★★★★
(320)Current version
2.2/ 5
+0.2 vs overall
★★★★★
(202)Main signal post-update: core clinical information access provides helpful patient data for providers in clinical settings.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Core clinical information access provides helpful patient data for providers in clinical settings
- “Users note the ability to review vitals and labs before patient interaction is beneficial”
- “Some providers find the app efficient for quick clinical questions when it functions”
Complaint
Common complaints
- Frequent application crashes and loading failures prevent access to critical patient medical records
- “Users report the app freezes on the loading screen or crashes immediately upon login”
- “Multiple reports of the app failing to open entirely after recent operating system updates”
Request
Most requested
- Integration of point of care test results and surgery schedule visibility for surgeons
- “Requests for blood gas and glucose result visibility within the mobile interface”
- “Surgeons ask for the ability to view operating lists and scheduled patient lists”