Recent user voice shows a mixed sentiment. Users appreciate accessible credit building opportunities for users with lower credit scores and helpful and knowledgeable customer service interactions during phone support calls, but report inflexible payment processing methods causing delays in credit availability and opaque account verification and security processes blocking legitimate user access.

Rating: 4.8

Reviews: 49

Confidence: high

The latest update failed to address core payment and verification friction, as these complaints remain prevalent in post-update reviews.