High confidence · Latest 100 of 2.2K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate utility for worship teams and ease of use, but report connectivity and firmware bugs and platform limitations.
Rating: 4.7
Reviews: 2.2K
Confidence: high
How did the latest release land?
Overall
4.4/ 5
★★★★★★
(2.2K)Current version
4.7/ 5
+0.3 vs overall
★★★★★★
(1.8K)Main signal post-update: utility for Worship Teams.
Review themes
Praise
What users love
- Utility for Worship Teams
- “It really is a wonderful tool that we depend on for my church.”
- “By far one of the best things that have happened to my church worship team.”
- Ease of Use
- “It’s user friendly for the most part. I’m not a tech genius and even I can use it.”
- “I love how simple and clear Prime is to use (waaaay easier than Ableton Live).”
Complaint
Common complaints
- Connectivity and Firmware Bugs
- “Device no longer connects to the app.”
- “Keeps prompting me to update the firmware but when I try it tells me the firmware is up to date.”
- Platform Limitations
- “We need this app to be available for androids. Being Apple only severely limits churches.”
- Lack of Support/Communication
- “There is no being and they do not respond to emails so you’re stuck trying to figure it out on your own.”