Progressive user reviews, decoded
High confidence · Latest 120 of 198 total reviews analyzed · Based on 198 reviews. Signal may be noisy.
Fresh user feedback skews mixed. Users appreciate the mobile interface provides a convenient way to manage insurance payments and access digital id cards and policyholders appreciate the ability to modify payment dates and methods directly through the mobile application, but report the driving behavior tracking program consistently flags normal braking as reckless, penalizing safe drivers unfairly.
Rating: 4.8
Reviews: 198
Confidence: high
The latest update focused on performance, but users continue to report friction regarding forced updates and the inaccuracy of the driving behavior tracking program.
How did the latest release land?
Review themes
What users love
- The mobile interface provides a convenient way to manage insurance payments and access digital ID cards
- Policyholders appreciate the ability to modify payment dates and methods directly through the mobile application
- The streamlined quote and sign-up process allows new customers to secure coverage in minutes
Common complaints
- The driving behavior tracking program consistently flags normal braking as reckless, penalizing safe drivers unfairly
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 198 reviews. Updated regularly.