Low confidence · Latest 64 of 117 total reviews analyzed · Based on 117 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate mobile slicing capabilities allow users to queue and control prints directly from their smartphones and push notifications for print completion provide helpful monitoring for users away from their printers, but report login failures and authentication errors prevent users from accessing the app and their printers and inconsistent printer status reporting leads to confusion regarding whether machines are idle or active.
Rating: 3.9
Reviews: 117
Confidence: low
How did the latest release land?
Overall
3.8/ 5
★★★★★
(674)Current version
3.9/ 5
+0.1 vs overall
★★★★★
(98)Main signal post-update: mobile slicing capabilities allow users to queue and control prints directly from their smartphones.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Mobile slicing capabilities allow users to queue and control prints directly from their smartphones
- “Users appreciate the ability to slice files and manage print queues remotely”
- “The integration with the print library provides a convenient workflow for mobile users”
- Push notifications for print completion provide helpful monitoring for users away from their printers
- “Users value receiving alerts when jobs finish or require attention”
- “The notification system allows for better management of shared or remote printing setups”
Complaint
Common complaints
- Login failures and authentication errors prevent users from accessing the app and their printers
- “Multiple reports of login buttons failing to respond or authentication pages not loading”
- “Users are unable to connect to their hardware due to persistent account access issues”
- Inconsistent printer status reporting leads to confusion regarding whether machines are idle or active
- “The app frequently displays incorrect printer states compared to the web interface”
- “Users report difficulty tracking progress or identifying if a printer is truly offline”
Request
Most requested
- Customizable audible alerts for different printer states would help users prioritize urgent maintenance tasks
- “Users request distinct notification sounds for job completion versus error states”