Low confidence · 24 reviews analyzed

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate simple navigation and quick access to waiting rooms improve the initial telehealth experience, but report frequent session interruptions and forced reboots disrupt the continuity of telehealth appointments and authentication failures prevent clinicians from accessing their accounts and managing client sessions.

Rating: 3.4

Reviews: 24

Confidence: low

How did the latest release land?

Overall
3.5/ 5
(67)
Current version
3.2/ 5
-0.4 vs overall
(17)
Main signal post-update: frequent session interruptions and forced reboots disrupt the continuity of telehealth appointments.

Limited review volume (24 reviews). Sentiment analysis will deepen as more data lands.

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