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Psychology Today Professionals vs its rivals

Side-by-side comparison against Psychology Today Professionals's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

Psychology Today Professionals
This App
Mi Salud Online 2.0
Nemesis
Elation Passport for Patients
Contender
Sapphire Care
Contender
ASUS HealthConnect
Contender
Netsmart myHealthPointe
Contender
Humanoo
Peer
KangarooHealth
Peer
CareFirst Care Management
Peer
DoutorFácil | Consulta Online
Peer
Core Identity
DeveloperPsychology TodaySanatorio GüemesElation Health, Inc.Mohamed GomahASUSTekNetsmart TechnologieseTherapists GmbHKangaroo HealthCareFirst, Inc.DoutorFácil
CategoryHealth & FitnessHealth & FitnessMedicalMedicalHealth & FitnessMedicalHealth & FitnessHealth & FitnessMedicalMedical
PlatformAndroid, iOSAndroid, iOSiOSiOS, AndroidiOSiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidAndroid
Store Metrics
Rating3.2 / 54.9 / 52.3 / 52.0 / 54.5 / 52.1 / 52.1 / 54.5 / 54.8 / 54.8 / 5
Ratings Count172737872214766948
PriceFreeFreeFreeFreeFreeFreeFreeFreeFreeFree
Release DateSep 22, 2021Jun 23, 2023Aug 14, 2017Nov 14, 2016Oct 5, 2018Sep 16, 2021May 23, 2016May 10, 2019Nov 26, 2025Jan 18, 2026
Last UpdatedJan 8, 2026Nov 11, 2025Feb 29, 2024Jun 4, 2024Apr 13, 2026Apr 16, 2026May 12, 2026Apr 14, 2026Apr 13, 2026May 16, 2026
Sentiment & Reviews
Sentimentnegative-terrible--terriblenegativepositive--
Score35/100-15/100--15/10030/10085/100--
Praises
  • Simple navigation and quick access to waiting rooms improve the initial telehealth experience
-
  • Direct communication with healthcare providers provides a simple way to manage routine medical advice
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  • Core utility of the application provides value for users when the system functions correctly
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Complaints
  • Frequent session interruptions and forced reboots disrupt the continuity of telehealth appointments
  • Authentication failures prevent clinicians from accessing their accounts and managing client sessions
-
  • Inability to manage multiple providers or family members forces users back to the web portal
  • Aggressive session timeouts and lack of biometric authentication create significant friction during daily usage
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  • Persistent application crashes during the login process prevent any access to core features
  • Registration flow failures prevent new users from creating accounts or validating credentials
  • Technical friction and rewards redemption issues
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Requests
  • In-app tools for sharing room links and inviting clients directly into active sessions
-
  • Biometric authentication support would reduce the burden of frequent manual logins for secure access
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Strategic Intel
Strengths
  • Directory scale drives high-intent lead volume for members
  • HIPAA-compliant video tool increases subscription switching costs
-
  • Clinical-first design ensures data accuracy for primary care providers
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  • Integrated care workflows within the Netsmart EHR
  • Digitized intake forms for administrative efficiency
  • B2B distribution model secures enterprise-wide user access
  • Gamified reward mechanism drives daily activity tracking
  • Clinical pedigree from Johns Hopkins and Kaiser Permanente establishes high trust for B2B enterprise sales
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Weaknesses
  • 3.4★ average rating reflects persistent session-drop complaints
  • Lack of landscape orientation limits professional utility
  • Authentication failures prevent basic account access
-
  • 2.27★ rating reflects severe usability gaps
  • Lack of biometric authentication forces repetitive manual logins
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  • Persistent login and registration failures
  • 2.14 average rating on iOS
  • Data persistence issues in form submission
  • 2.1-star rating on iOS signals poor UX
  • Lack of clinical-grade health management limits enterprise value
  • Low review volume (92 total) indicates limited organic discovery and high reliance on clinical referrals
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Pricingsubscriptionfreefreefreefreefreefreemiumfreefreefreemium
MomentumMaintenanceIntense-Maintenance-MaintenanceMaintenanceMaintenance--
Update Cadence2 versions, 2 majors/6mo, ~0d avg5 versions-5 versions-2 versions, 1 majors/6mo, ~3d avg2 versions, ~1d avg2 versions, ~0d avg--

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AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Psychology Today Professionals, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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