Punjab Police Khidmat Service is a utility app for citizens in Punjab to locate police service centers and identify administrative document requirements.
The App DNA
What makes this app unique?
The tool serves as a reference point for citizens navigating police-related paperwork, though its current non-functional state prevents it from removing the friction of in-person visits.
For Citizens of Punjab requiring police-related administrative services and verification documents.
What does it look like?
Key features
Provides details on services available at Khidmat Marakizes including character certificates, driving licenses, and vehicle verification
Lists physical addresses and contact information for police service centers
Facilitates reporting for loss, crime, and women violence cases
How much does it cost?
The app is a free public utility provided by the government with no monetization.
Velocity
Dormant developmentopaqueShow more...
The app has reached a zombie state, with no updates or maintenance activity recorded in over 2,500 days. Development has been entirely stagnant since the last release in 2019. There is no evidence of ongoing support, feature development, or operational maintenance for this service.
Who built it?
PITB
13+ apps tracked · Utilities
CMITIP
eTransit Punjab
Punjab Police Pakistan
Rasta Traffic
Pak Hajj 2026
ePay Punjab
Dastak - Doorstep Services
Qeemat Punjab
Dastak Facilitator
Maryam Ko Batayn
Qaumi Sehat Card
e-Services SindhUser Sentiment
What do users think recently?
Recent user voice shows an upset sentiment.
How are ratings & reviews evolving?
What users say, by theme
- Users report the application lacks functional services and only displays static images after the latest update
1 of 1 recent reviews analyzed · limited sample
Read the full review analysisCompetition
Competitive landscape for Punjab Police Khidmat Service
How's the Utilities market?
Punjab Police Khidmat Service occupies a niche as a government-provided utility, yet its 2.71-star rating across 7 reviews reflects a failure to meet basic functional expectations. The lack of development since 2019 leaves it as a legacy directory rather than a competitive service tool.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for Punjab Police Khidmat Service
Where is it heading?
The outlook for Punjab Police Khidmat Service is terminal due to the total absence of development activity since 2019. The failure to provide functional services means the app will continue to accumulate negative sentiment until it is removed from the store.
- The 84-month update gap confirms the app is in a terminal state, which prevents any functional recovery for users.
- User reports of non-functional static images indicate the app no longer serves its primary purpose, leading to negative sentiment and churn.
The SWOT
- Centralized directory for Punjab Police Khidmat Marakiz services
- Integrate real-time status tracking for driving licenses and FIRs to replace static directory utility
Next best moves
Sunset the current application because the 84-month update gap and reported non-functionality erode public trust in government digital services → restore brand credibility
+ 1 more prioritized moveThe counter-intuitive read
The app's failure is not a technical bug but a strategic abandonment…
Read the full takeSince the last report: The strategic outlook for the Punjab Police Khidmat Service shifted from a call for technical investment to a formal recommendation for sunsetting the application. This pivot acknowledges that the 84-month development gap has rendered the tool a liability to public trust.
Bottom line
The abandonment of Punjab Police Khidmat Service since 2019 has rendered it a non-functional digital asset. Sunsetting the application is necessary to prevent further erosion of public trust in government-branded digital tools.
Unlock 3 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is Punjab Police Khidmat Service currently functional?
Can I renew my driving license through this app?
What is the best way to access Punjab Police services?
Sources
- [1] App Store, source
Report last updated