Low confidence · 58 reviews analyzed · Based on 58 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate mobile check deposit functionality provides a reliable alternative to visiting physical branch locations, but report frequent application crashes during login or specific feature usage disrupt the daily banking habit.
Rating: 4.3
Reviews: 58
Confidence: low
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(650)Current version
4.0/ 5
-0.7 vs overall
★★★★★
(25)Main signal post-update: frequent application crashes during login or specific feature usage disrupt the daily banking habit.
Review themes
Praise
What users love
- Mobile check deposit functionality provides a reliable alternative to visiting physical branch locations
- “Users frequently cite the ability to deposit checks remotely as a primary benefit”
Complaint
Common complaints
- Frequent application crashes during login or specific feature usage disrupt the daily banking habit
- “Users report persistent freezing and crashes when attempting to access the app”
Request
Most requested
- Expanded budgeting and financial management tools would provide more value for daily account tracking
- “Users have requested additional features to help manage personal budgets within the app”