High confidence · Latest 100 of 815 total reviews analyzed
Thrilled
Recent user voice shows a thrilled sentiment. Users appreciate exceptional developer support and device interoperability, but report poor ui/ux design and setup complexity.
Rating: 4.8
Reviews: 815
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(815)Current version
4.8/ 5
0.0 vs overall
★★★★★
(815)Main signal post-update: exceptional Developer Support.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Exceptional Developer Support
- “Literally the most responsive support I have ever interacted with.”
- “Developer wrote a special bespoke patch to make it work within one day.”
- Device Interoperability
- “Turned a useless spin bike and treadmill into useful!”
- “Allows me to use my dumb Echelon Connect trainer with TrainerRoad!”
Complaint
Common complaints
- Poor UI/UX Design
- “Embarrassingly bad UI. Terrible navigation.”
- “The UI is abysmal. It's confusing and hard to use.”
- Setup Complexity
- “Menu is crazy complicated”
- “Configuration settings can seem confusing like knowing where to add power multiplier”