Medium confidence · 47 reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate remote print management capabilities allow users to monitor and control jobs from mobile devices, but report persistent camera connection failures and high latency render the remote monitoring feature effectively useless.
Rating: 2.8
Reviews: 47
Confidence: medium
How did the latest release land?
Overall
3.1/ 5
★★★★★
(121)Current version
2.5/ 5
-0.6 vs overall
★★★★★★
(16)Main signal post-update: persistent camera connection failures and high latency render the remote monitoring feature effectively useless.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Limited review volume (47 reviews). Sentiment analysis will deepen as more data lands.