High confidence · Latest 100 of 361.3K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate passive rewards and ease of use, but report denied cash back and technical performance.
Rating: 4.8
Reviews: 361.3K
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(361.3K)Current version
4.8/ 5
0.0 vs overall
★★★★★
(361.3K)Main signal post-update: passive Rewards.
Review themes
Praise
What users love
- Passive Rewards
- “I love Rakuten as for very little effort I make money on items I would buy regardless!”
- Ease of Use
- “the layout makes it simple to see how everything works”
Complaint
Common complaints
- Denied Cash Back
- “Most things get qualified as ineligible without any explanation.”
- Technical Performance
- “Half the time it doesn’t work with Target and you can’t check out your order.”