High confidence · 49 reviews analyzed
Recent user voice shows a upset sentiment. Users appreciate in-person branch staff provide helpful guidance for older users navigating the mobile banking interface, but report frequent login failures and error messages prevent users from accessing their own financial accounts and mobile check deposit functionality fails due to image capture errors and long fund hold times.
Rating: 4.8
Reviews: 49
Confidence: high
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Limited review volume (49 reviews). Sentiment analysis will deepen as more data lands.