Reliant user reviews, decoded
High confidence · Latest 61 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Fresh user feedback skews mixed. Users appreciate simplified utility management allows users to monitor their energy usage without needing to call support and reliable service delivery during extreme weather events builds long-term trust with the customer base, but report frequent technical errors and maintenance downtime prevent users from accessing their accounts or paying bills.
Rating: 4.9
Reviews: 99
Confidence: high
The latest update has not yet generated sufficient feedback to determine if the technical stability issues have been resolved, so all complaint themes remain active.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Simplified utility management allows users to monitor their energy usage without needing to call support
- Reliable service delivery during extreme weather events builds long-term trust with the customer base
- Competitive pricing structures provide financial relief for low-income households compared to other regional energy providers
Common complaints
- Frequent technical errors and maintenance downtime prevent users from accessing their accounts or paying bills
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.