Remote Security Manager (RSM) is a utility app for managing Radionix B and G Series intrusion panels on iOS devices.
The App DNA
What makes this app unique?
It removes the need for physical presence at the alarm panel, though current connectivity failures force users back to manual hardware reboots.
For Business owners, administrators, and homeowners using Radionix B and G Series intrusion panels.
What does it look like?
Key features
Arm, disarm, and bypass points on B and G Series intrusion panels via mobile interface.
View live video feeds from cameras configured on B and G Series panels.
Real-time alerts for alarms, arming status, and system events.
How much does it cost?
The app functions as a free value-add service to support the sale and maintenance of Radionix intrusion hardware.
Velocity
Maintenance developmentinternationalizationperformanceShow more...
Remote Security Manager (RSM) is currently in a maintenance phase, with 149 days having passed since the last update. The development trend is stagnant, as the latest release focused exclusively on minor bug fixes and internationalization support. There is no evidence of active feature development or live operations, with the last release occurring over five months ago.
Who built it?
Radionix B.V.
3 apps tracked · Utilities
Bosch Mobile Access
Bosch Remote Security ControlUser Sentiment
What do users think recently?
Review voice lately leans upset. Users appreciate the recent rebranding and update improved login speed and reduced crash frequency for some users.
How are ratings & reviews evolving?
What users say, by theme
- The recent rebranding and update improved login speed and reduced crash frequency for some users
- Push notifications fail to deliver sound or alerts entirely, preventing users from monitoring security events
19 of 19 recent reviews analyzed · moderate confidence · Upset overall
Read the full review analysisUnlock 2 more frustration themes and 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Remote Security Manager (RSM)
How's the Utilities market?
Remote Security Manager (RSM) maintains a 1.83-star rating across 18 reviews, signaling that the app fails to meet the reliability expectations of its professional and residential user base. The 150-day gap since the last major update suggests a maintenance-only posture that leaves critical connectivity bugs unaddressed.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for Remote Security Manager (RSM)
Where is it heading?
The market for intrusion panel management is shifting toward high-reliability, low-friction mobile interfaces. Remote Security Manager (RSM) remains exposed due to its reliance on manual authentication and unstable connectivity, which directly threatens the retention of Radionix hardware customers.
- Persistent notification and connectivity failures in the latest release erode user trust, which compounds the rating drag already visible on iOS.
- The maintenance-only release cadence (no features in 4 months) leaves the app vulnerable to hardware-level churn as users seek more reliable control interfaces.
The SWOT
- Live video monitoring integration provides a unified view of security events.
- Single Sign-On (SSO) architecture centralizes panel management for multi-site administrators.
- Biometric integration (Face ID) would resolve the primary user complaint regarding manual login frequency.
- Push notification audit could restore the core value proposition of real-time security alerts.
Next best moves
Audit push notification delivery pipeline because zero-alert complaints are the top churn risk → restore real-time security monitoring
+ 1 more prioritized moveThe counter-intuitive read
The app's poor rating is a feature of its B2B-style distribution…
Read the full takeSince the last report: The app's competitive positioning has shifted from a functional utility concern to a direct threat to hardware retention. The development strategy has moved toward prioritizing notification reliability over feature expansion, while the overall maintenance-only cadence remains unchanged.
Bottom line
Remote Security Manager (RSM) is currently a liability to the Radionix hardware brand due to core connectivity failures. Prioritizing notification and authentication stability is required to prevent hardware-level churn, as the current experience forces users to perform physical reboots.
Unlock 2 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is Remote Security Manager (RSM) free to use?
Does the app support biometric login like Face ID?
What should I do if I stop receiving push notifications?
Sources
Report last updated