High confidence · Latest 100 of 4.1K total reviews analyzed
Thrilled
Recent user voice shows a thrilled sentiment. Users appreciate ease of use and versatility for small businesses, but report feature gating and pricing and technical support and feature regression.
Rating: 4.5
Reviews: 4.1K
Confidence: high
Review themes
Praise
What users love
- Ease of Use
- “very easy use”
- “Easy to use, not complicated.”
- “verry eazy and user friendly”
- Versatility for Small Businesses
- “have been using it for years with our small catering business and love it”
- “100% recommended for big and small bar/restaurants”
Complaint
Common complaints
- Feature Gating and Pricing
- “You have to pay for every feature in the app never using again”
- Technical Support and Feature Regression
- “I lost printer feature. I am told that I never had... I contacted with them, sent the proof I purchased that. still no answer.”